Privacy Policy

Last update: 20 January, 2022

1. Introduction

This privacy policy (as amended from time to time, the « Privacy Policy« ) describes our policies and procedures on the collection, use and disclosure of data obtained through your access to and use of the services available on the Website (the « Website« ) operated by KSF Global Services GmbH (« KSF » or « we« ). The use of the Website is governed by the Terms of Use.

KSF prepared this Privacy Policy to demonstrate its commitment to ensuring the privacy and security of the personal data that you share with (« Personal Data« ) us in accordance with our obligations under the applicable laws, rules and regulations. By accessing the Website or using our services you consent to current version of this Privacy Policy. In case you do not agree with any part of this Privacy Policy, you must discontinue using our Website and services.

2. Data we collect and share

We collect your name, address, phone number, email address, company name (if applicable), payment details (if applicable), contact person (if applicable) as well as anything you write in the message box of the Website. We may share Personal Data with our online payment processor.

We also collect anonymous technical (e.g., browser type and version, operating system, language used, type of device used…), and geographical information about you and collect information about your interactions within the Website as part of our continuous effort to improve the user experience (collectively « Technical Data« ). For information on how we process technical data cipher 4.

3. Purposes for Processing your Personal Data

We process your Personal Data in relation to the provision of services, process of payments, provision of customer support and of commercial offers regarding our services which we believe would be of interest for you.

Your Personal Data will only be used by us and our technology suppliers (who are obliged to protect your Personal Data to the same extent as we are) to provide you with our services. We do not sell or otherwise transfer your Personal Data to third parties without your prior consent or as we are required under applicable law or regulation. We do not monitor your behaviour or subject you to profiling or automated decision-making.

4. Cookies

Cookies are small pieces of text sent to your browser when you visit a website. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between our pages. You can set your browser to not accept cookies (opt out), but this may limit your ability to use our website. Unless you opt-out, we use cookies for the following purposes:

  • Remembering of registered or logged in users
  • Tracking pages you visit via Google Analytics
  • Understanding your interactions with our website
  • Detect security risks or prevent unlawful access to your account
  • Allow us to provide you with the service (language choices and other configurations)
  • Personalization of your experience with our services
5. Our basis for processing your Personal Data

When processing your Personal Data for the purposes described above, we rely on our legitimate interests in maintaining business-relationships and communicating with you, as a business contact, about our operations and our events and/or another ground for lawful processing of your Personal Data under the applicable laws and regulations.

6. Protecting your Personal Data

We restrict the use of and access to your Personal Data to those who have an absolute need-to-know to provide our services. We maintain appropriate technical and organisational measures, including encryption of data in transit and at rest, to preserve the confidentiality and integrity of your Personal Data. All Personal Data is stored exclusively at a professionally managed, secure data storage facility in Switzerland, and we ensure compliance with all applicable data protection and security laws.

7. Your Rights

We grant you all individual data protection rights as per the European Union’s General Data Protection Regulation (GDPR), as applicable:

You have the right to be informed by us on any processing of your Personal Data and obtain a copy thereof to verify the lawfulness of processing (right of access). If you are affected by incorrect or incomplete Personal Data, you may request rectification or completion of any relevant data (right to rectification). You may request the deletion of your Personal Data (right to erasure) or a temporary restriction of processing in certain cases (right to restriction of processing). You may also object to the processing of your Personal Data (right to object), and you have the right to receive your Personal Data in a structured, commonly used and machine-readable format or have your Personal Data transferred to another data controller if technically feasible (right to data portability).

8. Retaining your Personal Data

We store your Personal Data only for as long as necessary to provide you with our services. Your account can be deleted at any time upon instruction provided to KSF. A user deletion request results in the user’s Personal Data being removed from KSF’s database, unless retention is required by applicable laws or regulations.

9. Jurisdiction

This Privacy Policy shall in all respects be governed by Swiss substantive law. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland, and you consent to such jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

10. Contacts

In case you are dissatisfied with any aspect of processing of your Personal Data, we would like to understand how we can remedy the issue. Please contact us at:

You also have the right to contact the data protection supervisory authority in your country of residence. Our representative can be reached at the following address:

KSF Global Services GmbH
Bahnhofstrasse 37
8001 Zurich
+41 44 214 62 88
contact@arkivy-legal-matter-management.com