Last update: 20 January, 2022
2. Data we collect and share
We collect your name, address, phone number, email address, company name (if applicable), payment details (if applicable), contact person (if applicable) as well as anything you write in the message box of the Website. We may share Personal Data with our online payment processor.
We also collect anonymous technical (e.g., browser type and version, operating system, language used, type of device used…), and geographical information about you and collect information about your interactions within the Website as part of our continuous effort to improve the user experience (collectively “Technical Data“). For information on how we process technical data cipher 4.
3. Purposes for Processing your Personal Data
We process your Personal Data in relation to the provision of services, process of payments, provision of customer support and of commercial offers regarding our services which we believe would be of interest for you.
Your Personal Data will only be used by us and our technology suppliers (who are obliged to protect your Personal Data to the same extent as we are) to provide you with our services. We do not sell or otherwise transfer your Personal Data to third parties without your prior consent or as we are required under applicable law or regulation. We do not monitor your behaviour or subject you to profiling or automated decision-making.
- Remembering of registered or logged in users
- Tracking pages you visit via Google Analytics
- Understanding your interactions with our website
- Detect security risks or prevent unlawful access to your account
- Allow us to provide you with the service (language choices and other configurations)
- Personalization of your experience with our services
5. Our basis for processing your Personal Data
When processing your Personal Data for the purposes described above, we rely on our legitimate interests in maintaining business-relationships and communicating with you, as a business contact, about our operations and our events and/or another ground for lawful processing of your Personal Data under the applicable laws and regulations.
6. Protecting your Personal Data
We restrict the use of and access to your Personal Data to those who have an absolute need-to-know to provide our services. We maintain appropriate technical and organisational measures, including encryption of data in transit and at rest, to preserve the confidentiality and integrity of your Personal Data. All Personal Data is stored exclusively at a professionally managed, secure data storage facility in Switzerland, and we ensure compliance with all applicable data protection and security laws.
7. Your Rights
We grant you all individual data protection rights as per the European Union’s General Data Protection Regulation (GDPR), as applicable:
You have the right to be informed by us on any processing of your Personal Data and obtain a copy thereof to verify the lawfulness of processing (right of access). If you are affected by incorrect or incomplete Personal Data, you may request rectification or completion of any relevant data (right to rectification). You may request the deletion of your Personal Data (right to erasure) or a temporary restriction of processing in certain cases (right to restriction of processing). You may also object to the processing of your Personal Data (right to object), and you have the right to receive your Personal Data in a structured, commonly used and machine-readable format or have your Personal Data transferred to another data controller if technically feasible (right to data portability).
8. Retaining your Personal Data
We store your Personal Data only for as long as necessary to provide you with our services. Your account can be deleted at any time upon instruction provided to KSF. A user deletion request results in the user’s Personal Data being removed from KSF’s database, unless retention is required by applicable laws or regulations.
In case you are dissatisfied with any aspect of processing of your Personal Data, we would like to understand how we can remedy the issue. Please contact us at:
You also have the right to contact the data protection supervisory authority in your country of residence. Our representative can be reached at the following address:
KSF Global Services GmbH
+41 44 214 62 88